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Damaged or Missing Items

If an item is missing or damaged during transit, please let 9 Energy know at the email address 9energy1@gmail.com within 48 hours of receiving your shipment, as well as provide us with photos so a claim can be filed (if Priority shipping was used).  We will then replace the items free of charge that were lost or damaged. 

Returns and Refunds

No returns or refunds for any products or services.